Shanker Patel

Shanker Patel

Chief Executive Officer

Shanker has a BSc from the London School of Economics alongside a Law degree and an Exec Ed from Harvard Business School. He has been active within the business since 1993 and has held the Chief Executive Officer role for over 10 years. Shanker has and continues to set the strategic direction of the Group and guided the business through transitioning from an owner managed structure to a business that incorporates an independent professional management team. Shanker is also a designated member of the H&B buying group that represents Lords, as well as a board member of the Builders Merchants Federation, which is the only trade body representing merchants.

Chris Day

Chris Day

Chief Financial Officer

Chris joined Lords in March 2017 as Group Finance Director. Chris began his career as a Management Accountant at Clipper Logistics and during the two years he was with the business it grew from £86 million turnover to £153 million, largely through new customer acquisitions with Chris leading the finance integration part. In 2008 he moved to Monsoon Accessorize Ltd, the clothing retailer, and was both Supply Chain Financial Controller as well as Head of Supply Chain Finance during his five years with the business. Chris joined Travis Perkins in 2013 and in early 2015 was promoted from his role as Head of Finance – Supply Chain & IT to become the Finance Director of Tile Giant. Chris is CGMA qualified in addition to holding a BA (hons) degree from Cardiff and an MSc in Supply Chain management from Cranfield. During his time at Lords, Chris has overseen the growth of the Group through seven acquisitions, an enlarged finance team and helped to structure many parts of the business in readiness for growth.


Gary O'Brien

Independent Non-Executive Chairman

Gary is one of the retail sector's most seasoned leaders, progressing through such companies as Allied Lyons, Granada Group and Black & Decker to join Max Factor in 1982 as Deputy Managing Director and Finance Director. Already experienced in business transformations, Gary built Max Factor, a loss maker, into one of the most profitable divisions in the worldwide operation at the time. He moved on to join the board of the Burton Group in 1986, again instituting significant changes which saw the group increase earnings per share through the recession of the 1980s/ early 1990s. Gary was then introduced to the Ratners Group (now Signet) where he arranged two re-financings for the group involving 32 banks, eventually seeing it return to profit. Gary’s career has since turned to private companies and subsequently, he has been involved in a management and advisor capacity within corporate finance, telecommunications, IT and financial services marketing businesses.  Alongside his ex-Chairmanship of John Lewis of Hungerford, his advisory roles at Lords and Bailey Montagu, Gary is also currently involved in both the Internet Retailing and Property arenas. Gary has worked with the Group since 2014 adding strong financial acumen and strategic guidance.


Dawn Moore

Independent Non-Executive

Dawn has an extensive record of proven success in executive level human resources (HR) and people strategy, across a range of large organisations and sectors. Dawn’s current role is Group People Director at Murphy Group having previously held the position of Director in human resources for Morgan Sindell, Tarmac and Keepmoat. During Dawn’s executive HR tenure with Tarmac, she led the development of a HR strategy aligned to public company separation and plan for growth and sale. Dawn has significant, relevant up-to-date knowledge across manufacturing, construction, and infrastructure sectors. Dawn was named one of the most influential eight women in construction in 2018 and has received multiple national awards for work on diversity and inclusion, culture change, recognition, and HR strategy over the last few years. Dawn is regularly asked to speak at national events and contribute to published articles on HR work. Dawn has worked with the Group since 2020 offering her wealth of experience across people, strategy and governance.


Andrew Harrison

Independent Non-Executive

Andrew was formerly Chief Executive Officer of the Plumbing and Heating division of Travis Perkins plc and prior to that role held many senior positions within the Travis Perkins Group including the roles of Chief Operating Officer of Travis Perkins as well as Managing Director of Keyline, Benchmarx and CCF. Andrew's executive career spans over forty years within the merchant industry with 21 years at Travis Perkins plc (1999-2020) and 20 years between Graham-Reeves (1980-1989) and Sharpe & Fisher (1989 to 1999) which grew from four to 38 branches over 10 years before being acquired by Travis Perkins. Andrew has deep experience and knowledge of business transformation programs, governance, and customer relationship strategy across the home improvement, timber and builders merchant sector.